2023 will be the year of the best employee experience


2023 is the year of ease. I’m calling it right now.

Employees want access to everything they need at the tip of their fingers and they want it quickly and simply. 

When you go through the effort to implement a new benefit, you also want this benefit to be utilized so choosing something that forces employees to go out of their way to access isn’t beneficial for anyone.

Within the last few years, we’ve seen so much beneficial change in technology, especially in the financial space. Access to everything, including traditional financial services, is easy to do online and doesn’t require a drive or visit in person in many cases anymore. So, if you have a smartphone, which nearly 72% of the U.S. population now does, that means access to financial services is that much more accessible to all.

This makes enhancing your employee experience that much easier at the same time. 

Employee experience drivers

There are some quick stats and numbers to look at when reviewing your employee experience. 

  • Employee satisfaction levels
  • Net promoter score
  • Internal referrals for new employees
  • Employee productivity
  • Retention rates
  • Employee absenteeism
  • Recognition frequency
  • Overall wellness

Are you tracking one or many of these internally? When you have this data, you can better gauge what your employees might need.

If you’re struggling to keep employees employed, why is that? If they’re consistently late or do not show up, what is keeping them preoccupied? If they are consistently out sick, or can’t focus at work, is there a benefit you can provide that might benefit them long-term?

Where benefits increase the employee experience

While you won’t always know the details of what your employees want and need, it doesn’t hurt to ask. 

76% of customers now expect companies to understand their needs and expectations. And research has proven that your customers want personalized offers that truly adhere to their needs. What do your customers want right now?

Employee experience is crucial in keeping employees happy and ultimately healthy as those are two very correlated feelings.

One of the simplest (and quickest!) ways to increase employee experience is to start by re-evaluating your benefits offered. 

TrueConnect’s Financial Wellness Platform is a no cost program that takes little effort to implement and manage. Want to learn more about TrueConnect’s Financial Wellness Platform? Click here.





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